The RFM Group

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1st April 2015

Jacqueline Mark, Operations Manager RFM Group

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JACQUELINE MARK.

Operations Manager RFM Group

LIKES.
1) Friday nights out/in with friends
2) Holidays
3) Shopping
4) Eating out
5) Driving

DISLIKES.
1) Mobile phones
2) Monday mornings
3) Ignorance/rudeness
4) People not turning up for interviews

DESERT ISLAND ITEMS.
1) Toothbrush
2) Moisturiser
3) Books
4) Music
5) Crosswords

ME.
Honest, trustworthy, reliable and fairly organised.
What you see is what you get, no airs or graces.
I like everyone at first point of meeting but put up with you if that changes.

PROFESSIONAL ME.
I have over 20 year’s experience in both the cleaning and facilities management industries, working for two national cleaning contracting companies. I have worked my way up the ranks from Cleaning Supervisor right through to Site Manager and to the Operation’s Manager position I hold today. I have a proven track record in streamlining services, introducing consistent and effecting cleaning models and consistently delivering high standards. I am pleased to say that the sites I manage have regularly been used as ‘model’ sites and I have received numerous awards for standards of service. I currently manage and train over 160 staff, and feel proud that I regularly receive recognition and testimonials
from my clients.

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